When we initiated backup, the below following event is triggered in the event log and also we are unable to view disk management as well. A part of troubleshooting need run SFC scan.
Hence we need downtime approximately (3 Hrs.) to perform the activity (SFC scan). So please get customer approval and confirm us to proceed further.
Start – type in Search box – COMMAND find at top of list – RIGHT CLICK – RUN AS ADMIN
At the ADMIN Command Prompt type in or copy and paste :
sfc /scannow /offbootdir=c:\ /offwindir=c:\windows
If you are using any kind of boot image/disk to boot up, you will have to use the “offline” switches (OFFBOOTDIR & OFFWINDIR) along with the SFC /SCANNOW command in order to start repairing your instalation properly.
X:\sources>sfc /SCANNOW /OFFBOOTDIR=c:\ /OFFWINDIR=d:\Windows
Beginning system scan. This process will take some time.
Windows Resource Protection found corrupt files and successfully repaired them. Details are included in the CBS.log
windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log
Change the value data to
0 – disable
1 – enable
2.In Registry Editor, navigate to the following registry key:
For more information see the KB Article(293814):-Description of the Shutdown Event Tracker